Privacy
policy.

1. Data controller

The controller of your personal data is The Unlocked Studio, Warsaw, Poland, Tax ID (NIP): 7181931207, REGON: 360320941.

For any privacy-related matter, you can contact us at office@theunlockedstudio.com or by phone at +48 660 877 333.

2. What data we collect

Through the contact form, you can share your full name, phone number, email address, the learning stage and lesson format you select, and the content of your message. Please don’t include information we don’t need in order to respond, especially detailed information about your child’s health.

Our server may automatically log basic technical data related to your connection, such as your IP address, the time of the request, your browser type, and error information. This data helps keep the website secure and working properly.

3. Purposes and legal bases

• Responding to your inquiry, contacting you through your chosen channel, and arranging lesson terms: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
• Website security and the defense of legal claims: our legitimate interest (Art. 6(1)(f) GDPR).
• Billing and legal obligations: the controller’s legal obligations once we start working together (Art. 6(1)(c) GDPR).

We do not use form data to send newsletters or unsolicited marketing offers.

4. How long we keep data

We keep inquiry data for as long as needed to respond and arrange lessons, and then for up to 12 months, unless we begin working together or longer retention is necessary to establish, pursue, or defend legal claims. Accounting records are kept for the period required by law.

5. Who may receive your data

Data may be processed by trusted providers of hosting, email, and technical support services. They receive it only to the extent necessary to provide their services and under appropriate agreements. We do not sell data or share it for advertising purposes.

6. Cookies and browser storage

In your browser’s storage, we save only the choice you made about cookies, so we don’t have to ask you the same question on every visit. Your choice is stored for 180 days, and you can change it at any time using the “Cookie settings” link in the footer.

The website currently does not use any analytics or advertising tools. If we add them in the future, they will stay off until you give your consent. When you submit the form, the server may create a short-lived, essential session identifier to protect against abuse. You’ll find more information in our cookie policy.

7. Your rights

You have the right to request access to your data, its rectification, erasure, or restriction of processing, as well as the right to data portability and to object, in the cases provided for by the GDPR. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland: uodo.gov.pl.

8. Providing data is voluntary

Providing data in the form is voluntary, but without the required information we won’t be able to respond to your inquiry. We do not make automated decisions about website users or profile them.

9. Changes to this policy

This policy may be updated if the way the website works or the applicable law changes. The current version is always available at this address.